The Albany Practice
Doctor in Hounslow
Address: Brentford Lodge, Boston Manor Rd, Brentford TW8 8DS, United Kingdom
Phone: 442086303838
Region: Hounslow
Nearest station: Brentford (0.06 miles)
Rated: 2.0/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | 8:30 AM–12:30 PM |
| Sunday: | Closed |
About The Albany Practice
- 👎 Receptionists: People have reported that the new post-covid staff at The Albany Practice are rude and have zero manners. They also force patients onto telephone appointments, sometimes resulting in no booking due to system errors.
- 👎 Prescriptions: Patients have complained about having to wait the entire day for medication after requesting it in the morning. Some doctors take until the end of the day to sign off on prescriptions, causing unnecessary delays and confusion.
- 👎 Service: Certain doctors refuse to address multiple symptoms as separate issues, forcing patients to either wait for weeks, book another appointment (inconveniencing other patients), or contact an urgent healthcare line. There is a specific doctor named Dr Richard Baxter who has been described as impatient and condescending.
- 😊 Despite these negative experiences, there were positive mentions of two doctors who previously worked at The Albany Practice – Dr Richard Baxter and Dr Crowe were praised for their brilliance during their time there.
- 😐 Mixed opinions regarding the need for immediate investigation – some reviewers demand immediate action while others had more positive experiences with certain doctors.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, Toilets, LGBTQ+ friendly, Transgender safe space, Appointment required, Accepts new patients, Appointment required for Covid test, Tests limited to certain patients, Referral required
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