Tesco Express

Supermarket in Brent

Address: 492, 500 High Rd, Wembley HA9 7BN, United Kingdom

Phone: 443456746385

Region: Brent

Nearest station: Wembley Central (0.08 miles)

Rated: 3.2/5 on Google.

Price range: £££

Website

• ⭐️ Mixed opinions about the customer service at Tesco Express:
• – A customer had a negative encounter with an employee named Sasha, who was rude and disrespectful. The customer felt that Sasha had been treating customers poorly for a while and was untouchable.
• – Another customer had a bad experience with an Asian employee who insulted them and asked them to leave the store. They tried to speak to another female employee about the situation but didn’t find any resolution.
• ⭐️ Personal safety concern:
• – Although not explicitly stated, the reference to feeling insulted by employees raises concerns about potential confrontational encounters in the store.
• ⭐️ Customer dissatisfaction with management:
• – In both reviews, customers express frustration at not being able to speak with a store manager or finding any help from other employees in resolving their issues.
• ⭐️ Regular shoppers affected:
• – Both reviewers mention being loyal customers of this specific Tesco Express location, suggesting that the incidents occurred at their local store rather than being isolated experiences from occasional visitors.

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