Tesco Esso Express

Supermarket in Croydon

Address: 23-41 Shirley Rd, Croydon CR0 7ER, United Kingdom

Phone: 443456779197

Region: Croydon

Nearest station: Blackhorse Lane (0.39 miles)

Rated: 3.1/5 on Google.

Price range: £££

Website

• 🐭 The store recently had a refurbishment, likely due to a rodent problem. However, it is still poorly managed with out-of-date stock on the shelves and unrefrigerated prawn sandwiches.
• 💻 One customer had issues with an online purchase that was never delivered. Customer service apologized, refunded the shipping costs, but the refund took longer than expected and required multiple follow-ups.
• ❌ Another customer expressed frustration with Tesco’s billing practices. They claimed that Tesco charges for purchases before they are received or keeps customers’ money until they make a complaint.
• 🔒 There was no clear signage indicating when the store would reopen after being closed for a while.
• ⏰ Some reviewers complained about staff members rushing them to make a purchase and being rude in their interactions.
• 😞 Multiple customers described their encounters with staff as lazy, miserable, rude, and overall unpleasant experiences.
• 💼 Mixed opinions on stock levels – one reviewer found it okay while another did not explicitly comment on it.
• Overall: While some express concerns about poor management, outdated products, delayed refunds, and rude staff members; others mention convenience regarding stock availability without specifically elaborating on its quality.

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