Taste Of Shanghai

Chinese takeaway in Islington

Address: 95 Hornsey Rd, London N7 6DN, United Kingdom

Phone: 442076090807

Region: Islington

Nearest station: Holloway Road (0.31 miles)

Rated: 2.3/5 on Google.

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• 🍽️ The food received through delivery service was just okay, but had numerous errors in the order.
• 📞 Calling the restaurant several times to rectify the order proved futile as the line was constantly busy.
• 😠 The customer encountered rudeness and unprofessionalism during their interaction with the restaurant staff.
• ❌ Despite having proof of their order, the staff initially denied it and claimed they never ordered from there.
• ✅ Eventually, after persistence, the staff acknowledged their order but refused to replace it because they deemed it too late.
• ❗The customer only wanted a replacement for what they paid for, not a refund.
• 😡 The staff suggested complaining to the delivery company instead of addressing and resolving the issue themselves.
• ⭐ Overall mixed opinions: although some aspects like food quality were satisfactory, poor customer service and handling of errors left a negative impression.

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