Surma Travel
Travel agency in Tower Hamlets
Address: 61-63 Brick Ln, London E1 6QL, United Kingdom
Phone: 442072473977
Region: Tower Hamlets
Nearest station: Shoreditch High Street (0.27 miles)
Rated: 3.6/5 on Google.
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About Surma Travel
- 🌟 Mixed opinions about customer service, with some reviewers experiencing rudeness from the staff while others found one person named Taqfiqu to be helpful and down-to-earth.
- 🌟 Complaints about high prices for flights to Sylhet and difficulties in reaching the right person at Surma Travel.
- 🌟 One reviewer had to persistently chase up a staff member named Razzaq for confirmation and price details.
- 🌟 A positive note is that Razzaq agreed to hold the tickets and asked for a bank transfer instead of payment by card due to charges.
- 👍 Some appreciation for Surma Travel’s willingness to accommodate last-minute travel plans, despite challenges.
- 👍 The reviewer emphasizes the difficulty faced by families when making last-minute decisions with children involved.
- Overall, there are mixed experiences regarding customer service and pricing at Surma Travel. However, it seems that they are willing to help with last-minute travel plans, even though there may be some challenges in communication and prices might be higher than expected.
Options: Travel agency
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