Superdrug Pharmacy
Pharmacy in Lambeth
Address: 1491-3, London Rd, Norbury, London SW16 3LU, United Kingdom
Phone: 442087641438
Region: Lambeth
Nearest station: Norbury (0.25 miles)
Rated: 2.2/5 on Google.
Opening Times
| Monday: | 9 AM–6 PM |
| Tuesday: | 9 AM–6 PM |
| Wednesday: | 9 AM–6 PM |
| Thursday: | 9 AM–6 PM |
| Friday: | 9 AM–6 PM |
| Saturday: | 9 AM–5:30 PM |
| Sunday: | Closed |
About Superdrug Pharmacy
- 👍 Mixed opinions on staff behavior:
- – One reviewer had a negative experience with a pharmacist who was rude, unprofessional, and closed the store room door while they were speaking.
- – Another reviewer complained about being shouted at by a staff member when asking about filling a private prescription.
- 🛢️ Manager intervention:
- – The manager quickly answered the second reviewer’s question and showed them the recommended cream in just one second.
- 😡 Negative impact on future visits:
- – The insulting and demeaning experience for the second reviewer has discouraged them from going to Superdrug again, even though they used to be a frequent customer.
- ⭐ Overall dissatisfaction:
- – Both reviewers expressed their frustration with how the staff treated them.
- 💼 Relevance of employee conduct:
- – The behavior mentioned may hinder effective communication and make customers feel uncomfortable.
- 💔 Strong emotions towards one particular staff member:
- – Both reviewers specifically criticized an individual employee for their attitude and lack of customer service skills.
- 👎 Potential loss of business due to poor service:
- – Negative experiences like these can deter customers from returning or recommending Superdrug Pharmacy.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Wheelchair-accessible car park, Credit cards, Debit cards, NFC mobile payments, Credit cards
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