Superdrug Pharmacy

Pharmacy in Lambeth

Address: 1491-3, London Rd, Norbury, London SW16 3LU, United Kingdom

Phone: 442087641438

Region: Lambeth

Nearest station: Norbury (0.25 miles)

Rated: 2.2/5 on Google.

Website

• 👍 Mixed opinions on staff behavior:
• – One reviewer had a negative experience with a pharmacist who was rude, unprofessional, and closed the store room door while they were speaking.
• – Another reviewer complained about being shouted at by a staff member when asking about filling a private prescription.
• 🛢️ Manager intervention:
• – The manager quickly answered the second reviewer’s question and showed them the recommended cream in just one second.
• 😡 Negative impact on future visits:
• – The insulting and demeaning experience for the second reviewer has discouraged them from going to Superdrug again, even though they used to be a frequent customer.
• ⭐ Overall dissatisfaction:
• – Both reviewers expressed their frustration with how the staff treated them.
• 💼 Relevance of employee conduct:
• – The behavior mentioned may hinder effective communication and make customers feel uncomfortable.
• 💔 Strong emotions towards one particular staff member:
• – Both reviewers specifically criticized an individual employee for their attitude and lack of customer service skills.
• 👎 Potential loss of business due to poor service:
• – Negative experiences like these can deter customers from returning or recommending Superdrug Pharmacy.

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