Superdrug

Health and beauty shop in Richmond upon Thames

Address: 88 High Street, Whitton, Twickenham TW2 7LN, United Kingdom

Phone: 442088947000

Region: Richmond upon Thames

Nearest station: Whitton (0.06 miles)

Rated: 4.1/5 on Google.

Website

• 👍 Friendly and kind cashier
• 👎 Long wait and pushy staff trying to sell membership cards
• 😡 Rude staff, unhelpful, and often out of stock on makeup
• 👍 Really lovely staff who are always willing to help and advise
• 👍 Well attended by a helpful staff member named Lubna who helped with perfume decisions
• 👍 Local go-to shop with welcoming and knowledgeable staff, gave a refund or alternative after a product disagreement
• 😔 Worst Superdrug experience, miserable and lacking basic customer service skills from some staff members
• Summary: Reviews for Superdrug show mixed opinions about the store’s customer service. Some customers praise the friendly and helpful staff while others complain about rude behavior and pushy sales tactics. Additionally, there are mentions of stock availability issues in the makeup section. Despite these negative experiences, one customer expresses gratitude for the friendly approach and professionalism exhibited by specific employees who offered a refund or alternative product. Overall, it appears that individual experiences at Superdrug may vary depending on the interactions with specific staff members.

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