Superdrug

Health and beauty shop in Harrow

Address: 297/301 Station Rd, Harrow HA1 2TA, United Kingdom

Phone: 442084248413

Region: Harrow

Nearest station: Harrow-on-the-Hill (0.23 miles)

Rated: 4.1/5 on Google.

Website

• 👵 Mixed opinions about staff behavior and customer service:
• – Some reviewers had a bad experience with rude staff members who didn’t know how to serve customers properly or communicate politely.
• – One reviewer specifically mentioned the manager’s lack of friendliness and unprofessional behavior towards her staff in front of customers.
• 😡 Negative experience aiding an elderly customer:
• – A reviewer shared a negative incident where they helped an elderly person in need, but a staff member approached them with hostility, making them feel bad for their good deed.
• – They expressed disappointment and hope that the situation would be addressed to prevent it from happening again.
• ⭐ Lower rating due to poor service:
• – Overall, these reviews showed dissatisfaction with the level of service at this Superdrug store.
• 🔎 Different experiences impacting intention to return:
• – One reviewer stated that they would never go back, emphasizing their unpleasant encounter.
• 🛍️ Previous retail experience as context:
• – The last reviewer mentioned having worked in boutiques before, which might influence their expectations regarding customer service.
• In summary, these reviews showcase mixed opinions about Superdrug.

User Feedback

Leave Your Feedback

Locations Nearby