Superdrug
Health and beauty shop in Croydon
Address: Cobblers & Keys Ltd, 1-2 Cotford Rd, Brigstock Rd, Thornton Heath CR7 7JG, United Kingdom
Phone: 442086895148
Region: Croydon
Nearest station: Thornton Heath (0.07 miles)
Rated: 3.7/5 on Google.
Opening Times
| Monday: | 8:30 AM–7 PM |
| Tuesday: | 8:30 AM–7 PM |
| Wednesday: | 8:30 AM–7 PM |
| Thursday: | 8:30 AM–7 PM |
| Friday: | 8:30 AM–7 PM |
| Saturday: | 9 AM–7 PM |
| Sunday: | 11 AM–5 PM |
About Superdrug
- 👎 Rude and unhelpful staff.
- 👎 Small store with limited customer service at the counter.
- 👍 Positive experience with Laquan who provided great customer service.
- 👎 Thornton Heath branch has the worst customer service, especially when asking for assistance.
- 🤷 Mixed opinions on the policy of not allowing parcel collection without an email confirmation. One reviewer found it rude, while another understood the reasoning but was unhappy with the staff’s behavior.
- ⏱️ Staff wanted to go home and were not accommodating in waiting for a confirmation email from one reviewer’s sister.
- Summary: Some customers had negative experiences at Superdrug, citing rude and unhelpful staff as an issue. One reviewer praised Laquan for providing excellent customer service. Another mentioned that the Thornton Heath branch had particularly poor customer service. There are mixed perspectives on their policy regarding parcel collection without an email confirmation, with one finding it rude while another understood but criticized how it was handled by the staff.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Wheelchair-accessible lift, Wheelchair-accessible car park, Wi-Fi, Wi-Fi, Credit cards, Debit cards, NFC mobile payments, Credit cards
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