Sunvil

Travel agency in Hounslow

Address: 7-12 Upper Square, Old, Isleworth TW7 7BJ, United Kingdom

Phone: 442085684499

Region: Hounslow

Nearest station: Isleworth (0.73 miles)

Rated: 4.5/5 on Google.

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• 👎 Some customers had issues with taxi transfers and accommodation and did not receive a response from Sunvil when they emailed about it, leading them to not recommend the company and decide against booking with them again.
• 💪 Other customers have been using Sunvil for over 20 years and have consistently had excellent experiences. They appreciated the company’s flexibility in rescheduling their trips due to COVID-19 and praised how smoothly everything went, despite airline cancellations and reschedules.
• 🌍 A customer who hadn’t travelled with Sunvil recently due to COVID noted that the company is a good tour operator. They liked that destinations and accommodations were pre-checked, as well as having a helpful representative available for support. They also mentioned how Sunvil resolved a noise issue by relocating them to a beautiful villa on the beach in Kefalonia.
• Overall, while there were mixed opinions regarding customer service response, most customers had positive experiences with Sunvil’s services, including smooth travel arrangements, flexibility during challenging times like the pandemic, pre-checked destinations/accommodations, helpful representatives available for support, and effective issue resolution when faced with challenges.

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