Sunset Faraway Holidays

Travel agency in Croydon

Address: 6 Bedford Park, Croydon CR0 2AP, United Kingdom

Phone: 442087747100

Region: Croydon

Nearest station: West Croydon (0.25 miles)

Rated: 3.2/5 on Google.

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• 👩‍💼📞 One reviewer had a negative experience with a Sunset Faraway Holidays agent named Dee, finding her rude and unhelpful in providing flight prices. They also criticized the customer service and suggested that Dee needs additional training.
• 🏨☔ Another reviewer booked a stay at the Piscus Hotel in Ibiza through Sunset Holidays. However, upon arrival, their room did not have the promised sea view and the sink fell off the wall, flooding the room and soaking their belongings. The staff responded but failed to return an envelope containing 600 euros. The reviewer felt that being asked to pay 800 euros for a broken sink was unfair and suspiciously timed.
• ⭐ Mixed opinions from customers highlight inconsistent experiences with Sunset Faraway Holidays.
• 💼🤝 The interactions with agents can differ based on who you speak to; it’s possible to encounter rude customer service like in Dee’s case or have more positive experiences with other agents.
• 🌅✈️ While one negative review emphasizes poor communication skills by an agent (“rude” conversation), another focuses on issues during hotel stays (room quality and unexpected charges).

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