Subway

Sandwich shop in Barnet

Address: 16 Watford Way, London NW4 3AD, United Kingdom

Phone: 442082033999

Region: Barnet

Nearest station: Hendon Central (0.05 miles)

Rated: 3.4/5 on Google.

Price range: £££

Website

• 👩‍🍳 Mixed opinion on staff knowledge and protocol: One customer had a negative experience with the server, Kira, who seemed to lack knowledge of hygiene protocols and didn’t change gloves when handling different types of food. However, another review mentioned friendly staff.
• 💳 NHS discount confusion: Kira initially claimed that the Subway branch doesn’t offer NHS discounts but later admitted she didn’t know how to apply it. This caused inconvenience for the customer trying to use their discount.
• 💰 Pricing issue: Due to the staff’s lack of training, one customer ended up paying the full price without receiving their NHS discount. The employee incorrectly stated that this was only during COVID times.
• 🥪 Order accuracy problem: Two separate instances were reported where orders placed through the app for pickup were not prepared correctly when customers arrived at Subway.
• ⌚ Late-night visit: A brief comment mentioned going to Subway just after 22:00 without providing further details.
• Overall, there are mixed opinions regarding Subway based on these reviews. While some customers encountered issues like untrained staff, wrong orders, and pricing confusion, others highlighted friendly service and good food.

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