Subway

Sandwich shop in Bromley

Address: 488 Bromley Rd, London BR1 4PW, United Kingdom

Phone: 0202086987517

Region: Bromley

Nearest station: Ravensbourne (0.72 miles)

Rated: 3.2/5 on Google.

Price range: £££

Website

• 👎 Mixed opinions on food and service:
• – One customer received a meatball sub with only 6 meatballs instead of 12, and staff didn’t correct the mistake.
• – Another customer’s order was wrong and instead of fixing it, they were only refunded, which left them hungry.
• – However, some customers think the food is enjoyable and affordable, although the meatball sub can be dry or burnt at times.
• 👍 Good service:
• – Some customers always receive good service, with short wait times and friendly staff who take care in putting together their subs.
• – The owner is praised for being lovely, but some assistants could improve their mannerisms and customer service.
• 😕 Disappointing service:
• – One customer waited patiently for over 5 minutes just to be told that their order wouldn’t be taken for another 10 minutes because staff were busy with delivery orders. They wouldn’t go back because of this experience.
• – Customer service at the beginning could have been friendlier, but improved towards the end, possibly due to tiredness or dealing with a difficult customer previously.

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