Streatham Post Office

Post office in Lambeth

Address: 180-182 Streatham High Rd, London SW16 1BH, United Kingdom

Phone: 442086775174

Region: Lambeth

Nearest station: Streatham Hill (0.43 miles)

Rated: 2.0/5 on Google.

Price range: ££

Website

• 👤 Staff behavior:
• – Manager was rude and aggressive when asked a simple question about shipping details.
• – Woman with dark hair was exceptionally rude and displayed a horrible attitude.
• ⏳ Waiting time:
• – Long queues were observed at the post office.
• – Customers had to wait for a significant period before being attended to.
• 💼 Service quality:
• – Despite the poor staff behavior, other employees were helpful in providing the necessary tags for shipping details.
• – Mixed opinions about service speed – one reviewer found it slow while another described it as “rubbish” and taking an hour.
• 💔 Lack of empathy:
• – The first reviewer expressed disappointment with the lack of kindness, especially during difficult times like losing their mother and sending a parcel to their sick father.
• 🤷‍♀️ Diverging perspectives:
• – Mixed opinions on staff behavior as some were upset by rudeness while others mentioned specific individuals being unprofessional.
• Overall, there are concerns about poor staff behavior, long waiting times due to understaffing, but also some positive experiences with helpful employees. It appears that while some individuals exemplify exceptional customer service, others need improvement in professionalism and empathy.

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