Steve Madden

Shoe store in Hammersmith and Fulham

Address: Westfield White City, Ariel Way, London W12 7GE, United Kingdom

Phone: 442087467412

Region: Hammersmith and Fulham

Nearest station: Shepherds Bush Market (0.22 miles)

Rated: 2.5/5 on Google.

Website

• 🌟 Brilliant service at Steve Madden White City, with attention to detail and going above and beyond for customers.
• 🌟 Raabia provided excellent service, helping to source shoes they didn’t stock for a customer’s daughter.
• 🌟 Manager Dan and the rest of the team were friendly and helpful, making the shopping experience enjoyable.
• 😕 Mixed opinions about online ordering – one customer had a negative experience with a missing package and difficulty in getting a refund, while another had no issues.
• 😕 Some feel that Steve Madden should take responsibility for resolving delivery issues directly instead of asking customers to contact the courier themselves.
• ❤️ Customers highly recommend the store based on their positive experiences with service.
• ❗️ One reviewer warns others to stay away from online ordering unless they are willing to risk potential problems.
• 😕 There are complaints about terrible customer service from Steve Madden, with some feeling like their concerns were ignored rather than addressed promptly.
• ⭐ Some reviewers mention that Steve Madden shoes tend to run larger in size compared to other brands on the market.

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