Starbucks Coffee

Coffee shop in Kensington and Chelsea

Address: 44-48 Brompton Rd, London SW3 1BW, United Kingdom

Phone: 442075816035

Region: Kensington and Chelsea

Nearest station: Knightsbridge (0.12 miles)

Rated: 3.9/5 on Google.

Price range: ££

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• 👍 Friendly and witty staff on the second floor of the store, located across from Hayes Lotte Department Store. The experience was pleasant and satisfying.
• 😕 Mixed opinions on service: One customer had a negative experience with rude behavior from the team, except for one woman who showed kindness. Another customer complained about poor customer service and being asked to leave without politeness.
• 🚫 Negative experiences with bathroom accessibility: One customer faced judgment when using the accessible bathroom with their child in a stroller. They later encountered refusal when asking for hot water to heat their baby’s bottle, which was considered a health and safety issue by the staff.
• ❌ Disappointing cleaning standards: A visitor expressed dissatisfaction with dirty toilets that seemed neglected and poorly maintained.
• ⚠️ Error in drink orders: Two drinks were wrongly prepared out of several mocha frappuccinos ordered. The baristas were described as slow but did not apologize for the mistake.
• 💬 Overall diverse perspectives can be observed regarding Starbucks Coffee’s service, cleanliness, staff attitude, accessibility, and accuracy in fulfilling orders. It’s important to note that while some had positive encounters, others experienced disappointments or subpar treatment.

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