Star Mini Cabs

Taxi service in Havering

Address: 90 North St, Romford RM1 1DA, United Kingdom

Phone: 441708736736

Region: Havering

Nearest station: Romford (0.45 miles)

Rated: 3.4/5 on Google.

Website

• 👎 Mixed opinions on driver behavior and customer service: One review mentions a rude and vulgar driver, while another review praises the same driver for giving great service.
• 👎 Frustrating experience with late pick-up and lack of helpful information from the office.
• 🤷‍♀️ Diverging perspectives on cancellation: one review claims ride was cancelled after waiting 25 minutes, while another claims their ride was cancelled after waiting 28 minutes and being told to wait an additional 15 minutes.
• 👍 Positive feedback about being informed during booking, punctuality, and fair pricing.
• 👍 Praise for helpfulness of a driver in assisting with a wheelchair-bound passenger at a reasonable charge.
• 👍 Satisfactory experience despite initial doubts; booking made over phone with timely updates, early arrival of the driver, assistance with bags, all at a lower cost compared to other companies that didn’t answer calls. Would recommend.
• 👎 Criticism of inept operator and poor customer service follow-up.
• Overall summary:
• Star Mini Cabs receives mixed reviews regarding their drivers’ behavior and customer service.

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