Staines Road Surgery

Family practice physician in Richmond upon Thames

Address: 323-325 Staines Rd, Twickenham TW2 5AU, United Kingdom

Phone: 442088942722

Region: Richmond upon Thames

Nearest station: Fulwell (0.52 miles)

Rated: 3.2/5 on Google.

Website

• 👍 Friendly, helpful, and polite receptionist/admin staff.
• 👍 Nurse Leanne Axten is highly praised for making patients feel reassured and confident in their health conditions.
• 👍 Dr. Alma is commended for being calm, patient, and professional during sickness. Grateful patients express everlasting thanks and gratitude.
• 💬 Mixed opinions about booking appointments with receptionists giving wrong information and causing confusion. Some appointments were supposed to be face-to-face but conducted over the phone instead.
• 💬 One reviewer strongly criticizes Dr. Sarajlic, calling for her license to be stripped due to incompetence, rudeness, and lack of sympathy towards patients’ concerns.
• 💬 Another reviewer agrees with the negative sentiment towards Dr. Sarajlic, sharing an unfortunate experience from 2009 where their daughter’s leg pain was initially dismissed as growing pains.
• ✨ The clinic is described as clean and healthy overall.
• Note: The reviews present a mix of positive feedback about the staff (receptionists/admin staff, nurse Leanne Axten) as well as negative experiences specifically related to Dr. Sarajlic’s conduct towards patients.

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