Sports Direct

Sportswear store in Redbridge

Address: 80-81, Exchange Shopping Centre, Ilford IG1 1AT, United Kingdom

Phone: 443439093478

Region: Redbridge

Nearest station: Ilford (0.11 miles)

Rated: 3.5/5 on Google.

Price range: £££

Website

• 🔴 Very poor customer service, with the shop manager talking rudely to staff in front of customers and causing embarrassment. Long wait times and no apology.
• 🔵 Another review mentions bad service, having to wait for a long time for help with shoe sizing and being told they couldn’t be served due to closing time, with a rude manager.
• ⚪️ Staff are criticized in one review for providing attitude instead of help, while the store is described as messy with limited variety of products. Lady at the till is also described as rude and sassy.
• 🟠 A customer recounts their experience of waiting for someone on the till to pay, only to be directed into a queue by a rude staff member who insisted on them waiting despite explaining their situation. They felt insulted and left without making a purchase.
• ⚫️ Mixed opinions about variety and tidiness of products in-store.
• Summary:
• Sports Direct receives consistently negative reviews regarding poor customer service. Many customers report instances where shop managers have spoken harshly to staff members in public view, causing embarrassment. Waiting times are said to be long without any apologies from staff members.

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