Sports Direct

Sportswear store in Bromley

Address: Retail Park, Sevenoaks Way, St. Mary Cray, Orpington BR5 3SR, United Kingdom

Phone: 443443325422

Region: Bromley

Nearest station: St Mary Cray (0.33 miles)

Rated: 2.9/5 on Google.

Price range: £££

Website

• ⭐ Sports Direct has received mixed reviews regarding their customer service and staff availability.
• ⭐ One reviewer complained about poor customer service and a lack of staff on the shop floor. They stated that only one employee was responsible for assisting customers with shoes across two floors, causing frustration among customers.
• ⭐ Another reviewer also expressed dissatisfaction with the unhelpful and uninterested staff. They mentioned that there seemed to be a lack of available employees, with no assistance provided even when requested.
• ⭐ On the positive side, a different customer mentioned that despite some waiting time to buy trainers and a shortage of staff on the shop floor, they were able to find what they were looking for. They also acknowledged that Sports Direct offers affordable prices.
• ⭐ Some reviewers had such negative experiences that they wouldn’t recommend visiting the store at all, while others felt let down by the lack of assistance but still managed to complete their purchase.
• ⭐ The main concerns highlighted include limited staff availability, unhelpful customer service, and frustration caused by delays or lack of stock.
• Overall, it seems like Sports Direct could benefit from improving their customer service quality and ensuring sufficient staffing levels to meet demand.

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