Sports Direct

Sportswear store in Croydon

Address: Valley Retail Park, Unit G Daniell Way, Croydon CR0 4YJ, United Kingdom

Phone: 443443325252

Region: Croydon

Nearest station: Ampere Way (0.3 miles)

Rated: 3.5/5 on Google.

Price range: £££

Website

• 🏢 Sports Direct in Croydon has been criticized for being understaffed and disinterested.
• 😕 Customers struggled to find assistance and when they did, staff members would often get distracted.
• ⌛️ One customer spent four hours just to buy a pair of sports shoes/trainers due to the lack of efficient service.
• 💼 Some employees exhibited poor customer service skills and didn’t communicate well with their colleagues.
• 👔 Another review mentions a manager who displayed disgusting customer service and an obese colleague with body odor.
• ❌ This manager lacked proper manners while speaking to customers, including those with special needs.
• 💰 A shopper went to Sports Direct Valley Park expecting hiking boots priced at £65 but was informed by store colleagues that they were actually £129.99. After involving the manager, it was confirmed that the price was indeed £65 but there was an additional delivery fee of £3.99.
• ✅ Mixed opinions on staff quality – some found them disinterested, while others praised them for their helpfulness.
• In summary, the reviews for Sports Direct highlight issues with staffing levels, customer service skills, and communication among employees.

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