Sportswear store in Enfield
Address: Unit A, Friern Bridge Retail Park, Pegasus Way, London N11 3PW, United Kingdom
Phone: 443443325163
Region: Enfield
Nearest station: New Southgate (0.21 miles)
Rated: 3.2/5 on Google.
Price range: £££
Opening Times
| Monday: | 9:30 AM–8 PM |
| Tuesday: | 9:30 AM–8 PM |
| Wednesday: | 9:30 AM–8 PM |
| Thursday: | 9:30 AM–8 PM |
| Friday: | 9:30 AM–8 PM |
| Saturday: | 9 AM–8 PM |
| Sunday: | 11 AM–5 PM |
About Sports Direct
- ⭐ Sports Direct received a complaint about faulty goods, with the customer requesting a full refund. The store manager and team were unhelpful and did not comply with the law.
- ⭐ Another customer had a positive experience with click and collect. They received an email stating that their order will be delivered to the store.
- ⭐ There are mixed opinions regarding Sports Direct’s customer service skills. One reviewer mentions that they do not reply to online reviews or work on improving customer service or relations.
- ⭐ The store is criticized for selling items of poor quality and wrongly sized.
- ⭐ The head office has blocked one customer’s email, which led them to share their review in this format.
- ⭐ It is noted that there is no option to leave zero stars for Sports Direct based on this experience.
- ⭐ Some customers feel frustrated as they are asked by the store staff to spend their money in-store, even when the desired size or product is unavailable.
- ⭐ There seems to be issues with complying with consumer rights laws, as mentioned by one reviewer citing the Consumer Rights Act 2015.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments
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