Southwark Cycles

Bicycle repair shop in Southwark

Address: 234 Jamaica Rd, London SE16 4BD, United Kingdom

Phone: 442072371359

Region: Southwark

Nearest station: Bermondsey (0.23 miles)

Rated: 3.5/5 on Google.

Website

• 🚲 Scam artists – negative experience with purchasing a bike on special offer
• 🚲 Within 10 minutes of having the bike, seat was loose and deep scratch found
• 🚲 Shop refused returns despite signs indicating different return policies
• 🚲 Conflicting information given about refund policies and terms on their website
• 🚲 Implied that the customers had damaged the bike themselves in the short time they had it
• 🚲 Suspicions that the bike initially shown to them was not the one they received
• Mixed opinions:
• – One point of view: Received a brand new replacement which was in better condition than the original bike. Refund requested but refused.
• – Another point of view: Frustrated with shop’s refusal to provide a refund or handle returns properly.
• Overall, these reviews indicate a negative experience with Southwark Cycles due to unhelpful customer service and conflicting information regarding their return and refund policies.

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