South West Cars

Taxi stand in Wandsworth

Address: 519B Garratt Ln, London SW18 4SW, United Kingdom

Phone: 442089448000

Region: Wandsworth

Nearest station: Earlsfield (0.12 miles)

Rated: 2.8/5 on Google.

Website

• 👎 Increased prices and poor communication: Customers experienced price increases of 30-50% after checking online, with no apologies or explanations from the company. The responsibility for lateness was also put solely on the driver’s shoulders.
• 👎 Late and unprepared drivers: One customer had to wait for 35 minutes in the rain before the driver arrived, and then another 15 minutes while he searched for his car in the parking lot. This resulted in over a 50-minute delay from when they were waiting at arrivals.
• 👍 Negative experience with increased price and payment method: Another customer complained about a driver showing up late, increasing the agreed-upon price by £10, and only accepting cash. They advised others to take an Uber instead.
• 👍 Rude customer service: When one customer called to inquire about their late pick-up, they found the person on the phone to be very rude. This negative interaction further worsened their experience.
• 🤔 Mixed opinions on pricing and payment options: While some mentioned high prices compared to Uber, others didn’t specifically mention this concern. The discrepancy suggests that pricing may vary depending on factors such as location or time of booking.

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