Smile Direct Club

Health and beauty shop in Croydon

Address: 1st Floor, 81-85 Station Rd, Croydon CR0 2RD, United Kingdom

Phone: 448000318113

Region: Croydon

Nearest station: West Croydon (0.08 miles)

Rated: 4.8/5 on Google.

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• 👍 The Smile Direct Club experience was great with a lovely SmileGuide who answered all questions and provided a positive experience.
• 👍 The reviewer is excited to start their smile journey and confident in the transformation of their smile.
• 👍 They had minimal issues, and when they contacted customer service, they found them friendly and helpful.
• 📚 No major issues or much pain during the treatment.
• 📚 One tooth still needs a few extra weeks to be completely aligned with the others, but it has already moved significantly.
• ❌ A reviewer had a disappointing experience during their free consultation at a specific location. They felt pressured to make immediate payment without clear explanations about the treatment plan.
• ❌ The staff member dismissed concerns regarding an outdated scan from years ago, raising doubts about honest treatment outcomes.
• ❌ To make matters worse, the staff member rudely gestured for the reviewer to leave when they expressed their intention to think over the treatment. This behavior was unacceptable.
• Overall:
• There are mixed reviews for Smile Direct Club. Some customers had great experiences with friendly guides and positive results in terms of transformation. They found customer service helpful when needed.

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