Sixt Westfield car park B

Car rental agency in Newham

Address: 6 Montfichet Rd, London E20 1GL, United Kingdom

Phone: nan

Region: Newham

Nearest station: Stratford International (0.23 miles)

Rated: 3.1/5 on Google.

👎 One customer had a negative experience with a customer service agent named Asad, describing him as unprofessional and urging Sixt to investigate his behavior.
🚗 The customer made a booking but was offered the smallest car available and was told he could get a better car if he paid more money.
🧳 The customer explained that they had a lot of luggage and needed space for their child and baby seat, but felt that their needs were not considered.
💼 When the customer asked to see a manager, they were told that the manager would be in a meeting at the Stratford International Branch all day.
❌ Feeling lied to by Asad, the customer went to the Stratford International Branch only to find out it was closed.
😡 The customer called the Stratford Westfield Branch to confront Asad about his misinforming them.
Mixed opinions:
🤷‍♂️ Some customers may have had positive experiences with other staff members or at different Sixt locations worldwide.
Overall, one particular staff member’s unprofessional behavior, poor communication regarding available cars, and misinformation led to frustration and inconvenience for one reviewer.

Options: Wheelchair-accessible car park, Wheelchair-accessible entrance

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