Shurgard Self Storage Deptford
Self-storage facility in Lewisham
Address: Blackhorse Rd, London SE8 5HY, United Kingdom
Phone: 442083967540
Region: Lewisham
Nearest station: Deptford (0.65 miles)
Rated: 4.8/5 on Google.
Opening Times
| Monday: | 6 AM–11 PM |
| Tuesday: | 6 AM–11 PM |
| Wednesday: | 6 AM–11 PM |
| Thursday: | 6 AM–11 PM |
| Friday: | 6 AM–11 PM |
| Saturday: | 6 AM–11 PM |
| Sunday: | 6 AM–11 PM |
About Shurgard Self Storage Deptford
- 👍 Excellent customer experience, with a passionate and helpful staff member named Tim who guided customers in choosing storage spaces, explaining security systems, and addressing all inquiries. He took the time to ensure customers understood the paperwork before signing the contract.
- 👍 Efficient check-in process and secure access via the app at the start of June.
- 🤔 Unfortunately, one reviewer experienced a break-in six weeks after renting a unit. The Shurgard team was unaware of the incident and did not inform affected customers about restricted access or apologize for the oversight. It was challenging to reach management to discuss this poor customer service experience, but Fred from the onsite team provided assistance when contacted about damage to possessions.
- ⚖️ Mixed opinions on customer service – positive overall but with negative experiences in certain situations.
- 🏗️ Quick set up process mentioned without further details.
- 💼 Tim received praise as an asset for his outstanding assistance, making customers feel comfortable throughout their storage agreement journey.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards
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