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Outlet mall in Greenwich

Address: Peninsula Square, London SE10 0DX, United Kingdom

Phone: nan

Region: Greenwich

Nearest station: North Greenwich (0.11 miles)

Rated: 2.0/5 on Google.

– 😡 No changing rooms are available for customers, which is especially inconvenient during mixed events.
– 😠 It is disappointing that despite the non-refundable policy, the store does not provide proper customer service when it comes to broken or unfit items.
– 😉 Mixed opinions exist regarding returns and refunds, with some customers claiming that statutory law still applies.
– 🧐 The staff at the store seem misinformed about return policies and may not be providing accurate information.
– 📝 It is important for customers to be aware that if an item is sold as seen but proves to be faulty later on, they are entitled to a refund regardless of the store’s claims.
– 🤷‍♂️ There are conflicting opinions about a person at the entrance who collects customer data under the pretense of being limited to members only. Some might see this as a privacy concern while others may have no issue with it.
– 🚫 Lack of changing rooms should be addressed by providing suitable facilities for all customers during events.
– 💡 It would benefit both customers and staff if there was better knowledge regarding returns law and clearer communication from staff about policies.

Options: In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, Mobile Wallets, Credit cards

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