Shoezone

Shoe store in Harrow

Address: Unit 22, Broadwalk Shopping Centre, Station Rd, London HA8 7BD, United Kingdom

Phone: 442089527145

Region: Harrow

Nearest station: Edgware (0.07 miles)

Rated: 3.1/5 on Google.

Website

• 👟 The Burnt Oak branch had amazing, helpful, and polite staff.
• 👟 The Edgware branch had a cheerful and helpful gentleman, but the manager was not friendly or polite.
• 👟 There was a problem with one of the shoes where water sipped through, but the manager was initially reluctant to acknowledge it.
• 👟 Despite being able to afford multiple pairs of shoes, the customer still faced rudeness from the manager when getting another pair.
• 🤔 Mixed opinions about Shoezone’s customer service based on experiences with different branches and managers.
• 😊 Friendly and helpful staff at Burnt Oak branch
• 😐 Manager at Edgware branch not friendly or polite
• ✅ Quick resolution of an issue with a defective shoe
• ❌ Rude behavior displayed by the manager during interaction
• ⚖️ Mixed reviews about Shoezone’s customer service overall
• 💡 Key takeaways: While some customers have had positive experiences with Shoezone staff in terms of their politeness and helpfulness, others have faced rude encounters. There is also mixed feedback regarding how efficiently complaints are handled.

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