Shell

Petrol Pump in Newham

Address: 893-903 Romford Rd, London E12 5JG, United Kingdom

Phone: 442036530757

Region: Newham

Nearest station: Ilford (0.65 miles)

Rated: 3.4/5 on Google.

Price range: ££

Website

• 👍 The first review mentions a negative experience with Shell, claiming that they had a payment issue and received bad service. The reviewer advises others to use other petrol stations.
• 🤝 In contrast, the second review gives a 10 out of 10 rating for service provided by Gokul and Siva Balan at Shell. The reviewer expresses gratitude for their assistance in finding what they needed and praises their customer care and attention to detail.
• 💰 One reviewer criticizes Shell for changing their prices during the Russian/Ukrainian crisis, accusing them of taking advantage of customers. They suggest avoiding this station due to higher prices compared to nearby alternatives.
• ⚖️ Mixed opinions are present regarding the level of customer service at Shell – one negative experience versus one extremely positive one.
• 😊👍 Despite the mixed opinions on customer service, there is high praise specifically for Gokul and Siva Balan’s exceptional assistance.
• 🛢️ The main difference in perspectives revolves around price: while one customer feels conned due to higher prices during a fuel crisis, another does not mention anything negative about pricing in their review.

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