Shell

Petrol Pump in Redbridge

Address: Southend Rd, Woodford, Woodford Green IG8 8QD, United Kingdom

Phone: 442085504610

Region: Redbridge

Nearest station: South Woodford (0.6 miles)

Rated: 4.1/5 on Google.

Price range: ££

Website

• 👎 Mixed opinions on customer service: One reviewer complained about a staff member’s rude behavior, while others praised the helpfulness and friendliness of Mr. Mohan and other staff members.
• 🛢️ False advertising: One reviewer mentioned that the petrol station was not actually open 24 hours as advertised.
• 💼 Inconsistent opening hours: Another reviewer noticed that a particular staff member would close the station for 10 minutes around midnight, contrary to its claim of being open all day and night.
• 😬 Negative encounter with a staff member: One customer encountered an unprofessional-looking employee who seemed to be under the influence. They were also provided with the wrong item and faced resistance when requesting a correction.
• Summary:
• The reviews for Shell show mixed opinions on customer service at this particular petrol station. While some customers had positive experiences with friendly and helpful staff members like Mr. Mohan, others faced rude behavior from an Asian employee. Additionally, there were concerns raised about false advertising regarding the station’s 24-hour availability as it appeared to close for short periods around midnight.

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