Shell

Petrol Pump in Croydon

Address: 306-320 Brighton Rd, South Croydon CR2 6AJ, United Kingdom

Phone: 442086883931

Region: Croydon

Nearest station: Purley Oaks (0.17 miles)

Rated: 3.9/5 on Google.

Price range: ££

Website

• 👍 The car wash at this Shell station doesn’t work properly, as customers have experienced problems with the foam wash.
• 👎 Some customers were charged for the foam wash but didn’t receive it, and the manager didn’t offer a refund.
• 👍 The manager did provide a free car wash for next time to make up for the issues.
• 🤷‍♂️ However, some customers experienced the same problem with the car wash even after a week, suggesting an ongoing issue.
• 👎 There are complaints of poor customer service and customers feeling like they are being stolen from.
• 😡 One customer received a penalty charge despite queuing for 30 minutes in line for the car wash without authorization. They plan to appeal and go to court due to rejection from Shell’s customer service.
• 💰 Another customer also received a £100 fine for staying too long at the petrol station after filling up fuel and helping a friend with a punctured tire.
• 🚗 The parking regulations are causing confusion as different interpretations can be made regarding what constitutes as parking or accessing services. It is suggested that everyone fights their tickets.

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