Shell

Petrol Pump in Richmond upon Thames

Address: 174-176 Sheen Rd, Richmond TW9 1XD, United Kingdom

Phone: 442083320210

Region: Richmond upon Thames

Nearest station: Richmond (0.52 miles)

Rated: 4.1/5 on Google.

Price range: ££

Website

• 👍 The Shell station usually has no problems, but one reviewer had recurring issues with the hours not being posted for the shopping portion.
• 💼 They suggest having more than one person working at a time to avoid long waits for assistance.
• ⚡ Several customers left without getting petrol because there weren’t enough employees to help them, which could affect business negatively.
• 😡 However, another reviewer had an unpleasant experience with a rude worker who told them to “fuck off.” They filed a formal complaint.
• 😊 On the other hand, one customer uses this Shell every week and finds the staff friendly, cheerful, and efficient. The store is clean and they enjoy the coffee and well-maintained toilets.
• ⏱️ Another reviewer appreciates that it’s a quick place to refuel with fast snacks available. It’s also handy for a quick restroom break. Prices may be higher due to its location on a main road.
• Overall: mixed opinions on customer service (one positive and one negative), need for better scheduling to address wait times, clean store with helpful staff but inconsistent hours postings for shopping area.

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