SG MOTORS

Used car dealer in Brent

Address: 6-8 Coombe Rd, Neasden, London NW10 0EB, United Kingdom

Phone: 447948262848

Region: Brent

Nearest station: Neasden (0.79 miles)

Rated: 4.1/5 on Google.

Website

• 🚗 Positive review: Customer had a great experience buying a car from SG MOTORS. The team was lovely, the process was easy, and they drove away on the same day. A minor issue with the boot developed later, but SG MOTORS promptly fixed it at no charge.
• 💯 Mixed review: Another customer expressed happiness with their car purchase and appreciated that the RAC cover was in place as agreed upon.
• ❌ Negative response from SG MOTORS: There is an apology letter from Sara Global Limited (parent company) to a customer named Mr. Marcin Loboda. They acknowledge that his situation was an exception and express commitment to improve their service in response to his negative review.
• 📅 Clarification points by SG MOTORS: They address specific concerns raised by Mr. Marcin Loboda’s review:
• – The customer chose the appointment day and time.
• – The car arrived on June 4th, 2021.
• – It took until June 7th, 2021, for them to book a repair for a scratch on the roof.
• – There was no massive crack as mentioned; it was just a small scratch.

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