Season cookshop + cooking school
Kitchen supply store in Hackney
Address: 190 Upper St, London N1 1RQ, United Kingdom
Phone: 442072265392
Region: Hackney
Nearest station: Highbury and Islington (0.27 miles)
Rated: 4.4/5 on Google.
Opening Times
| Monday: | 9:30 am–6 pm |
| Tuesday: | 9:30 am–6 pm |
| Wednesday: | 9:30 am–6 pm |
| Thursday: | 9:30 am–6 pm |
| Friday: | 9:30 am–6 pm |
| Saturday: | 9:30 am–6 pm |
| Sunday: | 11 am–5 pm |
About Season cookshop + cooking school
- 👍 The customer tried to return a faulty stainless steel water bottle to Season cookshop twice.
- 👎 The manager initially blamed the issue on the customer’s use of the dishwasher, despite their explanation that they only used it after noticing the fault.
- 👍 The customer mentioned that using a dishwasher is advised only against potential damage to external paintwork, not internal material.
- 👎 The manager repeatedly referred to the purchase being months ago, ignoring the fact that it was within the last month as stated by the customer.
- 😕 Mixed opinions: Some might perceive this as poor listening skills while others might see it as an attempt to find an excuse not to accept returns.
- 👎 The manager asked for bank statement evidence of purchase, suggesting doubts about whether or not they bought from Season cookshop.
- 😕 Mixed opinions: Some may see this as a valid request for proof while others might find it unnecessary and distrustful given their age and intention to exchange for the same item.
- 🤔 Overall, there seems to be frustration with how Season cookshop handled this exchange request.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Wheelchair-accessible car park, Credit cards, NFC mobile payments
User Feedback
There are no reviews yet. Be the first one to write one.