Santander
Bank in Redbridge
Address: 144-146 High Rd, Ilford IG1 1LL, United Kingdom
Phone: 448000851491
Region: Redbridge
Nearest station: Ilford (0.21 miles)
Rated: 3.1/5 on Google.
Opening Times
| Monday: | 9:30 AM–3 PM |
| Tuesday: | 9:30 AM–3 PM |
| Wednesday: | 9:30 AM–3 PM |
| Thursday: | 9:30 AM–3 PM |
| Friday: | 9:30 AM–3 PM |
| Saturday: | 9:30 AM–12:30 PM |
| Sunday: | Closed |
About Santander
- 🌟 Satnder Sagoo from Santander was praised for being helpful, patient, and thorough in explaining options.
- 🌟 The reviewer recommended this branch of Santander based on their positive experience with Satnder Sagoo.
- 🌟 On the other hand, the Ilford branch of Santander received a negative review.
- 🌟 The reviewer described the staff as incompetent, rude, and lacking basic communication skills.
- 🌟 They mentioned several mistakes made by the staff and an incident where their account was closed by mistake.
- 🤔 Mixed opinions were expressed about the Ilford branch’s ability to handle basic tasks like stamping statements as required.
- 😡 Atrocious customer service and unprofessional behavior were highlighted by the reviewer. They also felt there was discrimination observed between different ethnicities among staff members.
- 💼 The negative review emphasized that both frontline staff and managers displayed unacceptable conduct while defending each other’s actions.
- ⚠️ Diverging perspectives exist regarding how well the manager handles issues raised by customers.
Options: Wheelchair-accessible entrance, LGBTQ+ friendly, Transgender safe space
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