Santander
Bank in Richmond upon Thames
Address: 35-38 George St, Richmond TW9 1HY, United Kingdom
Phone: 448000851491
Region: Richmond upon Thames
Nearest station: Richmond (0.28 miles)
Rated: 3.2/5 on Google.
Opening Times
| Monday: | 9:30 AM–3 PM |
| Tuesday: | 9:30 AM–3 PM |
| Wednesday: | 9:30 AM–3 PM |
| Thursday: | 9:30 AM–3 PM |
| Friday: | 9:30 AM–3 PM |
| Saturday: | 9:30 AM–12:30 PM |
| Sunday: | Closed |
About Santander
- 👎 Two weeks after providing proof of ID, papers were not received by Santander HQ and the ISA deadline was missed. Not impressed at all.
- 👍 Raliqah at Richmond-Surrey branch provided exceptional service, being kind and professional. Thank you Raliqah!
- 😊 A delightful visit with lovely staff members. One staff member consoled an old lady who got harassed on the streets until she was picked up by her daughter. Another staff member served the reviewer in a booth and was nice and patient.
- 👍 Sharon at Richmond branch helped unlock a pin number on a busy day, always being helpful and kind. She knows what she’s doing. Thank you, Sharon!
- 👍 This branch is one of the best in the area, providing help several times with the reviewer’s account.
- ❓ Mixed opinions about negative reviews possibly being a lockdown effect but still valid.
- 💼 Diverging perspectives regarding delays in dealing with paperwork vs. exceptional customer service experiences.
- 💼 Diverging perspectives on overall experience: negative review highlighting missed deadline vs other positive experiences praising staff members’ kindness and professionalism.
Options: Wheelchair-accessible entrance, LGBTQ+ friendly, Transgender safe space
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