Santander
Bank in Harrow
Address: 64-66 St Anns Rd, Harrow HA1 1JX, United Kingdom
Phone: 448000851491
Region: Harrow
Nearest station: Harrow-on-the-Hill (0.16 miles)
Rated: 2.7/5 on Google.
Opening Times
| Monday: | 9:30 AM–3 PM |
| Tuesday: | 9:30 AM–3 PM |
| Wednesday: | 9:30 AM–3 PM |
| Thursday: | 9:30 AM–3 PM |
| Friday: | 9:30 AM–3 PM |
| Saturday: | 9:30 AM–12:30 PM |
| Sunday: | Closed |
About Santander
- 👍 Excellent customer service from the Bank manager, who dealt with an issue immediately and was a credit to the establishment.
- 👍 Sadaf and Joyanne were praised for their great customer care and assistance in resolving issues promptly.
- 😕 Mixed opinions on customer service – one reviewer had a negative experience, describing it as completely unhelpful and unconcerned when dealing with a hacked account.
- 😕 Santander’s fraud department contacted the reviewer to make an appointment at the bank, but upon arrival, there was no record of it. The bank only offered to cancel the account rather than set up a new one in that time.
- 💔 Another bank across the square set up an account for this reviewer within 30 minutes, including card and savings account, which frustrated them further about Santander’s service.
- 💔 This negative experience has led this reviewer to decide not to bank with Santander in the future.
- Overall impression: Mixed opinions on Santander’s customer service – while some customers had excellent experiences with specific staff members, others faced frustrations around lack of appointments and inability to resolve issues promptly.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, LGBTQ+ friendly, Transgender safe space
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