Supermarket in Kensington and Chelsea
Address: 75 Sloane Ave, London SW3 3DH, United Kingdom
Phone: 442075896669
Region: Kensington and Chelsea
Nearest station: Sloane Square (0.39 miles)
Rated: 3.4/5 on Google.
Price range: ££
Opening Times
| Monday: | 7 am–12 am |
| Tuesday: | 7 am–12 am |
| Wednesday: | 7 am–12 am |
| Thursday: | 7 am–12 am |
| Friday: | 7 am–12 am |
| Saturday: | 7 am–12 am |
| Sunday: | 7 am–12 am |
About Sainsbury’s Local
- 🛍️ Shambolic service: One customer had a bad experience with a broken parcel and poor handling by the staff. They were disappointed that their complaint was not taken seriously by the duty manager, Dixon.
- 🔀 Mixed opinions on managers: While some customers praised managers Kabir and Trushar for being customer-focused, they criticized Dixon for his rude and confrontational attitude. There is a clear divide in perspectives regarding store management.
- 🚫 Pathetic service: A reviewer expressed their dissatisfaction with the overall customer service, using phrases like “lower than a snake’s belly” to describe it. This suggests that there may be ongoing issues in this regard.
- ✅ Exceptional store manager: However, one positive highlight was the general store manager who was praised as excellent, customer-focused, and personable. The presence of this competent manager hints at potential quality within the establishment.
- ❌ Negative impact on loyal customers: The behavior and attitude of Dixon were seen as detrimental to customer satisfaction and loyalty. Customers feel that he is driving away loyal patrons from the store.
Options: Delivery, In-store shopping, Wheelchair-accessible entrance, Organic products, Salad bar, LGBTQ+ friendly, Batteries, Debit cards, NFC mobile payments, Credit cards
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