Sainsbury’s Local

Supermarket in Kensington and Chelsea

Address: 165 Ladbroke Grove, London W10 6HJ, United Kingdom

Phone: 442089691614

Region: Kensington and Chelsea

Nearest station: Ladbroke Grove (0.0 miles)

Rated: 3.3/5 on Google.

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• 🛒 Sainsbury’s Local has changed and now feels like a jail due to the limited exit options: manned checkouts or self-checkouts.
• 🔒 The store has two entry gates that can only be opened from the inside, making it difficult for customers to exit.
• ✋ One staff member gave directions to a hidden gate as an alternative exit, but there was no signage and he mentioned it was on order.
• ❓ A confused elderly lady also struggled to find her way out, highlighting that many people face this issue.
• 🥦 Some customers are disappointed with empty shelves and poor quality fresh produce.
• 😔 The store has lost its charm and friendliness, as the cafe where friends used to gather is no longer available.
• 💻 Many checkout staff have been replaced by machines, which some find confusing and difficult to use.
• 😕 Opinions are mixed about the variety of items offered in the store – some see it as unimaginative with only basic items while others may appreciate simplicity.

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