Sainsbury’s Local

Supermarket in Brent

Address: 349-357 High Rd, Wembley HA9 6BZ, United Kingdom

Phone: 442087821548

Region: Brent

Nearest station: Wembley Central (0.33 miles)

Rated: 2.5/5 on Google.

Website

• 👍 Staff can be rude and unhelpful, with instances of threatening behavior
• 👎 Customer service is not a top priority for this shop
• 😐 Mixed opinions on staff friendliness, as some find them friendly while others experience bad service
• 🚫 Accusations of theft made against an elderly customer, causing distress and fear
• ⏳ Long wait times at self-checkout despite lack of busyness
• 💻 Issues with using Uber Eats for delivery from this store, including wrong orders and blamed drivers
• ❗️ Lack of communication between staff and drivers causing repeated delivery problems
• Summary: Reviews for Sainsbury’s Local reveal a mix of experiences. While some customers encounter rude and unhelpful staff who make threats when mistakes are made at checkout, others find the staff friendly. Customer service is not noted as a priority for this shop. There have been alarming incidents where elderly customers were accused of stealing, leading to distress. Long wait times at self-checkout are reported even when the store is not busy. Customers also express frustrations with using Uber Eats to order from this store due to frequent mistakes and poor communication between staff and drivers.

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