Sai Pharmacy

Pharmacy in Newham

Address: 150-152 High St N, London E6 2HT, United Kingdom

Phone: 442085528955

Region: Newham

Nearest station: East Ham (0.17 miles)

Rated: 3.6/5 on Google.

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• 🔹 Customer purchased a perfume as a gift, but received a different type when opened
• 🔹 The store declined a refund, but offered the option to exchange for an item of equal value
• 🔹 Staff needed assistance with the return, as they had never encountered a similar situation before
• 🔹 Customer ended up buying another perfume for £68 without receiving a receipt
• 🔸 Customer had a negative shopping experience and won’t be returning to the store for perfumes
• 🔸 They suggest that the store should clarify their policy on refunds and exchanges to benefit customers who may not be aware of it
• 🔸 Additionally, courteous and helpful staff are important for a positive shopping experience
• 🤷‍♀️ Mixed opinions about customer service: fell short in terms of refunds.

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