Russell Gardens Post Office

Post office in Kensington and Chelsea

Address: 11B Russell Gardens, London W14 8EZ, United Kingdom

Phone: 443457223344

Region: Kensington and Chelsea

Nearest station: Kensington (Olympia) (0.16 miles)

Rated: 2.3/5 on Google.

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• 📦 Mixed opinions on DPD parcel drop-off: One reviewer claims that the Russell Gardens Post Office refuses to accept DPD parcels, while another states that they were able to send a Special Delivery envelope with no issues.
• 😊 Polite and helpful staff: One customer had a positive experience with all three staff members being polite, helpful, and patient during their visit.
• 💼 Inefficient and rude service: Another reviewer had an unpleasant encounter with a staff member who made mistakes in handling their delivery and did not take responsibility for their errors. The reviewer was frustrated by the lack of apologies or acknowledgments from the staff.
• 😷 Covid safety concerns: A customer expressed concern about the compliance with Covid-19 regulations at the post office. Some staff members were seen without masks or improperly wearing them.
• 👍 Recommendation against using this post office: Due to a negative experience, one reviewer strongly advises against using this particular post office and suggests finding an alternative option.
• 💔 Mixed opinions on overall service quality: While some reviewers had positive experiences with helpful staff, others encountered issues such as rudeness and inefficiency.

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