Russell & Bromley Ltd.

Shoe store in Kensington and Chelsea

Address: 64 King’s Rd, London SW3 4UD, United Kingdom

Phone: 442075845445

Region: Kensington and Chelsea

Nearest station: Sloane Square (0.19 miles)

Rated: 4.1/5 on Google.

Price range: £

Website

• 🤩 The customer service at Russell & Bromley is outstanding, with a sale assistant named Victoria receiving special praise.
• 😍 Despite being pricey, the shoes in the store are gorgeous and of good quality.
• 🤝 The shop has friendly staff who provide a nice shopping experience.
• 💰 Some customers find the shoes overpriced and feel that they need to be prepared to spend a good amount of money.
• ⚠️ Mixed opinions on customer service can be found. While most stores have great customer service, some customers had a bad experience at the King’s Road premises.
• 😊 Impressive longevity of products as one customer mentioned their shoes lasted for 12 years and they even got an exact replica from Stephen in the shoe department.
• ✨ However, there is also disappointment in after-sales service as one customer had an issue with their shoe sole falling off shortly after getting it serviced and now needs to pay for another service, considering it a waste of money.
• 👍 Overall, Russell & Bromley offers high-quality products with excellent service in most cases but may have room for improvement in certain areas.

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