Russell & Bromley Ltd.

Shoe store in Kensington and Chelsea

Address: 77 Brompton Rd, London SW3 1DB, United Kingdom

Phone: 442075847443

Region: Kensington and Chelsea

Nearest station: Knightsbridge (0.12 miles)

Rated: 4.3/5 on Google.

Price range: £

Website

• 👠 Love the excellent quality shoes and variety. The staff was fantastic and helpful in guiding customers towards the right purchase.
• 👢 The Boots are a favorite choice for everyday use as they offer both comfort and durability. However, sizes can be slightly limited.
• 💼 Perfect shoe options for those working in finance or professional settings.
• 😡 Mixed opinions on staff behavior – some found them rude and arrogant, while others praised their exceptional service like Emma who went above and beyond to address a customer’s issue with a shoe horn.
• 🛍 Sale items were available in the desired size, which is not always common elsewhere. However, the loyalty scheme was dissatisfactory for some customers.
• ⭐ Customers generally agree that Russell & Bromley offers top-quality shoes with nice designs.
• Overall, Russell & Bromley Ltd. receives positive feedback regarding their excellent shoe quality, variety of designs, and helpful staff members. While some customers had negative experiences due to rude or unhelpful staff members, there were also instances where specific employees like Emma provided exceptional service. Additionally, mixed opinions exist regarding size availability and the effectiveness of their loyalty scheme.

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