Russell & Bromley Ltd.

Shoe store in Richmond upon Thames

Address: 3A, 35-38 George St, Richmond TW9 1HY, United Kingdom

Phone: 442089487345

Region: Richmond upon Thames

Nearest station: Richmond (0.28 miles)

Rated: 3.6/5 on Google.

Price range: £

Website

• ⭐ Lovely shoes, but the sole came off after a few weeks
• ⭐ Russell & Bromley provided excellent customer service and replaced the shoes immediately without a receipt
• ⭐ Premium quality products that are highly recommended, especially when on sale
• ⭐ Mixed opinion on the store layout: some mentioned that they were not selling shoes upstairs while others commented on past incidents there
• ⭐ Expensive middle range shoe shop with good quality items
• ⭐ A comment about “new man, ankles down” suggested a change in style or fashion focus
• ⭐ There was no context for the review mentioning “work related”
• Summary: The shoes from Russell & Bromley Ltd. were initially loved, but unfortunately, the sole came off after a few weeks. However, the company’s helpful customer service promptly replaced them without requiring a receipt. Overall, customers highly recommended their premium quality products and great value for money during sales. Opinions differed regarding where shoes were sold in-store and some alluded to past negative experiences upstairs. While considered an expensive middle range shoe shop with good quality items, one review hinted at a possible change in style or fashion direction.

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