Royal Mail

Post office in Enfield

Address: 5 Leeds St, London N18 2BU, United Kingdom

Phone: 443456021021

Region: Enfield

Nearest station: Silver Street (0.17 miles)

Rated: 3.0/5 on Google.

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• 👍 One customer had a negative experience with Royal Mail, as their package was left unattended and subsequently stolen from the entrance of their home.
• 👎 The customer further expressed disappointment in the lack of accountability from Royal Mail when they sought an explanation for the incident.
• 😡 The customer faced additional frustration when two staff members confronted them and questioned their attitude, resulting in a heated argument.
• 🤔 Despite filing a complaint, the customer has yet to receive any response or resolution from Royal Mail.
• 😫 As a result of this ordeal, the customer lost a package worth £50, and even though it was marked as delivered by Royal Mail, the sender refuses to reimburse them.
• 😠 Another customer had an unpleasant encounter with Royal Mail staff who refused to give them their parcel despite providing multiple forms of identification.
• ⏳ The second customer explained that collecting parcels requires significant time investment for them due to distance constraints and limited availability.
• Overall, it seems there are mixed opinions about Royal Mail’s service. Some customers have experienced issues with package delivery and unresponsive support, while others have encountered difficulties in obtaining their parcels despite having appropriate identification.

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