Rooster Chicken & Fish

Chicken shop in Croydon

Address: 926 Brighton Rd, Purley CR8 2LN, United Kingdom

Phone: 0202086456699

Region: Croydon

Nearest station: Purley (0.14 miles)

Rated: 3.0/5 on Google.

Price range: £££

Website

• 🍗 The fried chicken at Rooster Chicken & Fish is delicious and even better than a nearby chip shop.
• 💔 There are mixed opinions on the service, with some customers experiencing long wait times, cold food, and poor communication.
• 🚫 Several Uber Eats drivers cancelled orders due to the long wait times, and the phone was not answered when customers tried to call.
• ⏰ Customers had to wait for nearly 2 hours for their orders, and there was a lack of communication about the expected wait time.
• 😡 One customer had a negative experience with the delivery driver who became aggressive and threatened to call the police after they refused to pay for incorrect food.
• 🔁 Another customer had their order cancelled after waiting for an hour, leading to frustration and disappointment.
• ❌ The customer service received negative feedback, with rude and disrespectful staff reported.
• ℹ️ It is possible that the management of Rooster Chicken & Fish recently changed.
• 👎 Overall, reviews suggest that improvements in customer service and communication are needed at this establishment.

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