Roman Road Post Office

Post office in Tower Hamlets

Address: 138 Roman Rd, Bethnal Green, London E2 0RX, United Kingdom

Phone: 443457223344

Region: Tower Hamlets

Nearest station: Stepney Green (0.5 miles)

Rated: 3.4/5 on Google.

Price range: ££

Website

• 🙏 Chandra is highly praised for her helpful and positive energy, providing patient assistance with package-related inquiries.
• 👍 Miriam receives compliments for her friendly and informative service, reflecting a pleasant experience at the post office.
• ❤️ Despite some positive experiences, there are mixed opinions about the wait time, with one reviewer mentioning a long queue but acknowledging that it was managed efficiently by three staff members.
• 😔 However, one staff member wearing a hijab and consistently rude behavior has been highlighted as a concerning issue. This negative interaction contrasts with other employees who excel in their roles.
• ⚡ The slow service has been criticized by multiple customers who suggest that all staff members need training to improve customer service quality.
• 🌟 Although the reviews express some concerns and dissatisfaction, there is also a viewpoint shared by someone who has lived in Roman Road for decades that acknowledges previous positive experiences at the post office.
• ✅ Mixed opinions exist about the overall customer experience at Roman Road Post Office due to varying levels of service seen among different staff members.
• 💡 Improvement over time is expected from certain individuals who consistently exhibit rude behavior towards customers.

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