Robert Dyas Harrow

Home goods store in Harrow

Address: 318 Station Rd, Harrow HA1 2DX, United Kingdom

Phone: 442084272904

Region: Harrow

Nearest station: Harrow-on-the-Hill (0.2 miles)

Rated: 4.4/5 on Google.

Price range: ££

Website

• 👎 One customer complained about a male staff member’s lacklustre attitude and refusal to give them their purchased item without ID.
• 😡 Another customer had a negative experience with an employee named Bavani who shouted at them, despite the manager accepting their return.
• 😐 An overall positive opinion of the staff, but one customer had a bad encounter with Doreen at the till. She refused to process a return due to “hygiene reasons” without informing the customer at the time of purchase and came across as patronizing.
• 👍 Two customers had excellent experiences recently, both involving an employee named Dan. They praised his knowledgeable, helpful, and friendly demeanor when purchasing a vacuum cleaner and using their DHL drop off/collection service.
• Overall, there are mixed opinions about the Robert Dyas Harrow store. While some customers were disappointed by rude or unhelpful employees who lacked good customer service skills, others had positive experiences with friendly and knowledgeable staff members like Dan.

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